LIST OF SERVICES PROVIDED BY MARKETING DEPARTMENT
CITIZENS' CHARTER
THE SPICES BOARD
List of services provided by MARKETING DEPARTMENT
Sl.no. | Main public service components | Citizens receiving service | Timeframe ( from |
1 | LICENSING & REGISTRATION | CRES(Exporters) |
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| a) Merchant Exporter | 10 days |
| Inspection required for new exporter | b) Manufacturer Exporter |
15 days |
| Inspection of godown required | License to Dealers |
15 days |
| Inspection required | Licence to Auctioneers | 15 days |
|
| Brand Registration | 15 days |
| Inspection and follow up supervision required | Spice House Certification(revised regulation is under process) | 30 days |
2 | EXPORT PROMOTION SCHEMES |
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|
I | Infrastructure Development |
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| (i)Adoption of Hi-Technology | Registered Exporter | 60 days for 'Go Ahead' 45 days after completion of the project/inspection for payment |
| (ii)Upgradation of Technology | Registered Exporter | 60 days 'Go Ahead' 45 days after completion of the project/inspection for payment |
| (iii)Setting up/upgradation of Quality Control Laboratory | Registered Exporter | 45 days'Go Ahead' 30 days after completion of the project/inspection for payment |
| (iv)Quality certification such as ISO 22000, SQF 2000, GMP traceability, FDA,SHC Registration | Manufacturer Exporter | 45 days'Go Ahead' 30 days for payment |
| (v)Validation of check samples and training of laboratory personnel. | Manufacturer Exporter | As per the requirement |
II | Trade Promotion |
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| (I) Sending business samples abroad | SHC/Brand/organic exporter | 15 days for payment |
| (ii)Printing promotional literatures / brochures | SHC/Brand/organic exporter | 30 days 'Go Ahead' |
| (iii)Packaging Development and Bar Coding Registration | SHC/Brand/orgnic exporter | 30 days 'Go Ahead' |
III | Product Development & Research | Res.Institutions/R&D exporter with laboratories | 60 days 'Go Ahead' |
IV | Promotion of Indian Spice Brand | Brand Regd.exporter | 60 days 'Go Ahead' |
V | Spice Processing in NE | Registered exporter | 30 days 'Go Ahead' |
VI | Market Study abroad | By Board | As per requirement |
VII | International Trade Fairs/Meetings |
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| (i)Participation in International meetings / seminars / delegations. | Representative /exporter Association | 10 days 'Go Ahead' |
| (ii) Participation of exporters in international trade fairs/exhibitions | SHC/brand/organic exporter | 10 days 'Go Ahead' |
| (iii)Market Development Assistance (MDA) for participation in trade | Regd. exporter having export turnover below Rs. 30 crores | 10 days 'Go Ahead' |
VIII | OTHER PROGRAMMES |
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| Printing of Publications | Exporters, farmers, other institutions | 35 days |
| Trade Enquiries(fortnightly) | Regd. exporters | 30 days |